Everyday tours 2010    Tours on request   Other tours ideas        Information and services     Close to nature   General information   
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1. TERMS OF BOOKINGS 1. Booking requests shall be made by sending a complete Booking Form (in English) with full details of the Client by fax or e-mail to: Fax nr: + 48 77 4232840; E- mail: grzegorz.b@excitingpoland.com 2. All reservations are subject to availability. Excitingpoland (Promotor) is obliged to send a written confirmation or refusal according to the Client within 48 hours of a previewed booking. 3. The Promotor reserves the right to cancel the booking despite a written confirmation within 48 hours without giving a reason. 4. The Promotor regrets that if the payment is not received on time may cancel the booking. 5. The Promotor reserves the right to alter the travel services which does not effect the standard and occupation. The Promotor will notify in writing and obtain binding acceptance of this change the Client about the changes before selling the travel services.
2. TERMS OF PAYMENT 1. The Promotor must receive at least 15% of all payment within seven (7) days after sending the written confirmation of booking the 85% balance will be forward to the Promotor at least 30 days before the arrival date. 2. To book Last Minute tours the Client shall pay the whole amount at least 3 days before the beginning of the tour. 3. In case the Promotor is not getting the agreed amount from the Client his clients lose the right can not use the travel services. 4. When making the payment The Client shall indicate the particular travel services he wants to pay for. 5. The Client is obliged to pay fine of 0, 2% of the total agreed amount per day for the delay in payment.
3. LIABILITY AND CHARGES 1. The Client must accept financial responsibility for all transactions made under your name or account. 2. If the Client cancels the reservation the Promotor has to apply the following cancellation rules: 30- 16 days before arrival date – 30 % loss of the total price of the travel services. 15- 8 days before arrival date – 50 % loss of the total price of the travel services. 7- 3 days before arrival date - 90 % loss of the total price of the travel services. less than 3 day before arrival date – 100 % of the total price of the travel services. 3. The Promotor can apply additional charges to the Client prior to selling the travel services.
4. HIGHER FORCES 1. In the case of partial or complete breech of contract, caused by unforeseeable events such as fire, war, natural disaster, or any other acts of God, which may have an impact on the fulfillment of the services the parties are not responsible for this it. 2. In the event of unforeseen forces the Promotor reimburse all the funds except for its actual expenses incurred till the moment they has occurred.
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